Support
We're here to help you get the most out of the Biblical Worldview Chatbot. If you have a question, run into a problem, or need help with your subscription, please reach out.
Contact Us
Email our support team and we'll get back to you as soon as possible, typically within 1–2 business days.
Support email: customerservice@biblicalworldviewai.com
Frequently Asked Questions
How do I reset my password?
On the login screen, tap “Forgot Password?” and enter your account email. You'll receive a reset code and link by email to set a new password.
How do subscriptions and billing work?
Subscriptions are auto-renewing and are billed through your Apple ID. You can view, change, or cancel your subscription at any time in Settings → Apple ID → Subscriptions on your device. Cancellation takes effect at the end of the current billing period.
How do I restore a previous purchase?
On the Subscription screen in the app, tap “Restore Purchase” to restore an active subscription tied to your Apple ID.
How do I manage parent and child profiles?
Parents can create and manage child profiles from the Parent Dashboard inside the app. Access to parent settings is protected by the parent account password.
How do I delete my account?
You can delete your account and all associated data from the Account screen in the app. Account deletion requires password confirmation and permanently removes your data.
Is the AI-generated content authoritative?
No. Responses are generated by AI and may contain errors. Please verify all scripture references and theological claims against an authoritative Bible text. See our Terms of Use for details.